Frequently Asked Questions

Got questions about SILVA? You’re not alone. Dive into our curated list of queries and discover all you need to know about our revolutionary jewelry valuation service.

SILVA

SILVA is a smart valuation platform that uses AI and certified human review to provide up-to-date jewellery valuations, stored securely in a digital vault. You can share certificates with insurers, jewellers or family, anytime.

While SILVA works independently, many insurers accept SILVA valuation certificates. We’re also working to integrate directly with leading underwriters.

We hope so. in a good way! SILVA is designed to make asset protection, valuation and security a seamless part of your lifestyle.

SILVA’s proprietary AI analyses item images, market conditions, metal/gem trends, and historical data. Certified human experts then review and finalise each valuation to ensure precision and compliance.

At least once a year, or after any major price movement in gold, platinum, or gemstone markets. SILVA automatically notifies you when a revaluation is recommended.

SILVA is faster, secure, and continuous. Traditional appraisals are static and paper-based. SILVA offers dynamic valuations, digital certification, and vault access, all backed by AI and secure data infrastructure.

Yes! SLVA supports rings, necklaces, watches, earrings, heirloom items, and loose stones. Rare or unique items may require additional manual review.

Our advanced AI and real-time data sourcing ensure our valuations are as accurate as possible.

Use natural lighting, focus on the item’s key features, and capture multiple angles. SILVA provides tips in-app during the upload process.

Yes. SILVA uses encrypted cloud infrastructure and secure servers. Only you — and anyone you explicitly share your certificate with — can access your data.

Pricing is designed to be substantially less than the cost of taking jewellery into a jeweller or appraiser. See our pricing page: Current Pricing

No. All you need is a smartphone or computer with camera access. SILVA is browser-based, with mobile-first design and app-style functionality.

Yes. Most insurers accept SILVA’s digital PDF certificates. Share them directly, or send via the SILVA platform. We’re also building integrations with insurers globally.

Still Have Questions?

We’re here to help you understand everything about smart jewellery ownership with SILVA.         Explore more, or get in touch with our team directly.

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